FAQS

Frequently Asked Questions (FAQ)

1. Do you offer free shipping?

Yes! We provide free worldwide shipping on all orders—no minimum purchase required.

2. How long does it take to process and ship my order?

We ship out all orders within 24–72 hours after they are placed.

3. How long does delivery take?

  • Express Shipping: 2–5 business days

  • Standard Shipping: 6–12 business days

4. Do you offer dropshipping services?

Yes! We proudly support dropshippers. Enjoy 20–40% off retail prices depending on volume.

5. Do you offer wholesale pricing?

Yes, wholesale discounts range from 60–90% off based on order quantity.
Contact us at beumaxshop@gmail.com for wholesale inquiries.

6. Can I customize products with my own brand?

Yes, we offer custom branding/private labeling for bulk orders. Email us at beumaxshop@gmail.com to get started.

7. What is your return policy?

  • USA Customers: We offer 30-day free returns and exchanges.

  • Rest of the World: Returns are accepted, but return shipping costs are the customer’s responsibility.

To start a return or exchange, please visit our Return Portal.

8. What if my item is damaged or incorrect?

If your item arrives damaged or incorrect, please initiate a return or exchange immediately via our Return Portal and contact us at beumaxshop@gmail.com. We’ll make it right as quickly as possible.

9. Do you offer product exchanges?

Yes, for USA customers, we offer free exchanges within 30 days of delivery.

10. Where do you ship from?

We ship from various international fulfillment centers to ensure faster delivery based on your location.

11. How can I track my order?

Track your order anytime by visiting our Order Tracking Page.

12. Can I cancel or change my order after it’s placed?

If your order hasn’t shipped yet, we may be able to cancel or update it. Please email beumaxshop@gmail.com as soon as possible.

13. What payment methods do you accept?

We accept all major credit and debit cards, PayPal, and more.

💳 We also offer Buy Now, Pay Later through Shop Pay, so you can split your payment into easy installments at checkout.

14. How can I contact you?

For all inquiries—returns, wholesale, dropshipping, or general questions—please email us at beumaxshop@gmail.com. We’re here to help!